If you are one of my newsletter subscribers you will see that I made a mistake last night. I've been trying to set up some extra little admin type things to the running of my website and sent myself a test email to see if something worked, except instead of sending the email to myself, I made the mistake of sending it to everyone on my newsletter list!
Having realised this mistake, my first thought was - - - actually, I won't say what my first thought was because it was rather negative and a bit rude! My second thought however, was "What can I do to fix this?", followed very closely by, "What have I learnt?"
To answer this, I thought about owning up to my mistake and apologising to all my subscribers. I am a very honest person and felt it was important to own the fact that I made the mistake myself instead of blaming a system I am still trying to learn. I very quickly wrote a new email and sent it straight out letting everyone know that I would honour the coupon code that I had accidentally sent to them.
Well, the email proved that the coupon code I was testing actually worked, so I felt it was the right thing to do.
I obviously still need to be more patient when testing new things. I need more sleep. I need to stop doing too many things at once. I should never do anything when I’m hungry!
Unfortunately, I did lose a few subscribers over both emails. From this, I was reminded that you can't please everyone.
I also received some lovely responses from people saying that they understand that mistakes can happen, and thanking me for the offer. From this, I was reminded that being honest is always the best way to be.
Every action has a consequence - I actually already knew this, but obviously needed a reminder!
What lessons have you learnt from your mistakes?
Love & blessings,
Caryl ♥
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