Privacy Policy

Visitors to my Website

When someone visits www.charmsoflight.com I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site.  This information is only processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website.  You can find more information on how cookies are used on this website in the Cookies Policy below.
 

Newsletter / Blog Sign Up

As part of the registration process for my newsletters and blog, I collect personal information.  I use that information for a couple of reasons: to send you special offers; to tell you about stuff where you have indicated an interest; to contact you if I need to obtain or provide additional information; to check my records are right and to check every now and then that you’re happy and satisfied.  I don't rent or trade email lists with other organisations or businesses.

I use a third party provider, Sellr, to deliver my emails.  I gather statistics around email opening and clicks using industry standard technologies to help monitor and improve my emails.  For more information, please see Sellr’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of these emails.  You will still continue to receive emails with regards to orders you have placed, and dispatch notifications for your orders.
 

Purchasing/Payment Data

I DO NOT collect your credit/debit card details.  Making a purchase through this website is secure as noted by the "https:" prefix before my domain name.  I use an SSL Certificate which enables encryption of sensitive information during online transactions.  All phone transactions are entered directly into a virtual terminal ensuring no need to write down or collect sensitive information.  All payments are processed through Paypal’s secure server.

Your financial information is not shared with me at Charms Of Light™ and all your information is kept safe.
 

Links to Other Web Sites

This privacy notice does not cover any links within this site linking to other websites.  Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
 

Access to Your Personal Information

You are entitled to access the personal information that I hold.  If you have any questions/comments about privacy, please email your request to [email protected].
 

Changes to this Privacy Notice

I keep my privacy notice under regular review.  Changes and clarifications will take effect immediately upon their posting on the website.  This privacy notice was last updated on 28th February, 2019.