Charms Of Light® Privacy Policy
At Charms Of Light, we are committed to maintaining the trust and confidence of visitors to this website and subscribers to our newsletter. This privacy policy will explain how we use the personal data we collect from you when you use this website.
Topics:
What data do we collect?
Charms Of Light collects the following data:
- Personal identification information - This includes your name, email address, phone number and any other information needed to complete your order.
How do we collect your data?
You directly provide Charms Of Light with most of the data we collect. We collect data and process data when you:
- Use or view our website via your browser's cookies.
- Place an order for any of our products or services.
- Sign up to the Charms Of Light newsletter.
How will we use your data?
Charms Of Light collects your data so that we can:
- Process your order.
- Email you with special offers on other products and services we think you might like.
When Charms Of Light processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Charms Of Light securely stores your data:
Visitors to the website
- I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website. You can find more information on how cookies are used on this website in "How we use cookies" below.
Newsletter / Blog Sign Up
- As part of the registration process for our newsletters and blog, we collect personal information. We use that information for a couple of reasons: to send you special offers; to tell you about stuff where you have indicated an interest; to contact you if we need to obtain or provide additional information; to check our records are correct and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations or businesses.
- We use a third party provider, Sellr, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies to help monitor and improve our emails. For more information, please see Sellr’s privacy notice.
- You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of these emails. You will still continue to receive emails with regards to orders you have placed, and dispatch notifications for your orders.
Purchasing/Payment Data
- I DO NOT collect your credit/debit card details. Making a purchase through this website is secure as noted by the "https:" prefix before our domain name. We use an SSL Certificate which enables encryption of sensitive information during online transactions. All phone transactions are entered directly into a virtual terminal ensuring no need to write down or collect sensitive information. All payments are processed through Paypal’s secure server.
- Your financial information is not shared with us at Charms Of Light and all your information is kept safe.
Marketing
Charms Of Light would like to send you information about our products and services that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Charms Of Light from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes,
please click here to contact us.
What are your data protection rights?
Charms Of Light would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
- The right to access - You have the right to request Charms Of Light for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification - You have the right to request that Charms Of Light correct any information you believe is inaccurate. You also have the right to request Charms Of Light to complete information you believe is incomplete.
- The right to erasure — You have the right to request that Charms Of Light erase your personal data, under certain conditions.
- The right to restrict processing - You have the right to request that Charms Of Light restrict the processing of your personal data, under certain conditions.
- The right to object to processing - You have the right to object to Charms Of Light's processing of your personal data, under certain conditions.
- The right to data portability - You have the right to request that Charms Of Light transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email at caryl@charmsoflight.com.
What are cookies?
Cookies are small text files that are saved to the user’s computer hard drive. They track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within the website. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit
allaboutcookies.org.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Persistent or tracking cookies - Charms Of Light uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
- Session cookies - Charms Of Light uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How long are cookies stored for?
- Persistent or tracking cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
- Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Charms Of Light website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to this privacy policy
Charms Of Light keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 February 2019.
How to contact us
If you have any questions or comments about Charms Of Light's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please email your request to caryl@charmsoflight.com.
