Shop
Healing & Guidance
Healing Information

Shipping / Postage & Packaging

I use UK Royal Mail for all shipping requirements.  For overseas customers, once your item has left the UK, your package will be handed over to your local postal service for delivery. 

I endeavour to post all healing products within 3 days (usually sooner) of receiving confirmed payment (Monday to Friday), with the exception of custom orders, which may take longer.

Expected delivery times are as follows:
 

UK destinations:
  1. Special Delivery:  Your order is guaranteed (by Royal Mail) to arrive by 1pm the following working day (Monday to Friday) from date of despatch.

  2. Signed For:  Please allow 1-5 working days for delivery from date of despatch.

  3. 1st Class Mail:  Please allow 1-5 working days for delivery from date of despatch.

 
Europe:
  1. International Tracked &/or Signed:  Please allow 3-5 working days for delivery from date of despatch.
     
  2. Standard Airmail:   Please allow 5-7 working days for delivery from date of despatch.
 
Rest of the World: 
  1. International Tracked &/or Signed:   Please allow 5-7 working days for delivery from date of despatch.
     
  2. Standard Airmail:  Please allow 7-10 working days for delivery from date of despatch.
 
 

Postage & Packaging (P&P)

There are a number of postage options for different destinations around the world.  For a full list of countries and their options, please see International Services on the Royal Mail website.  Please note: you will only be offered your country's options in your shopping cart.
 

* I recommend you choose the option that includes insurance, as Royal Mail will not compensate gemstone jewellery or gemstone gift items that are lost or damaged in the mail, without full insurance coverage. 

Please Note:  I will not be held liable for any loss or damage to your goods in the post, so please choose your shipping options carefully.

Royal Mail reviews its pricing in March of each year.

P&P charges include a gift box or bag for each item.  A description of the healing properties of each gemstone is also included.  All purchases are posted in a padded envelope for extra protection.

P&P options are as follows:
 

UK destinations:
  1. *Special Delivery:  This is charged at a flat rate of £7.40 GBP (no matter how many items you order) for each separate delivery address.  A signature is required on receipt.  A Royal Mail tracking number is provided with this option which includes insurance and is recommended for all orders.
     
  2. Signed For:  This is charged at a flat rate of £4.55 GBP (no matter how many items you order) for each separate delivery address.  A signature is required on receipt.  A Royal Mail tracking number is provided with this option, however it does not include insurance*.
     
  3. 1st Class Mail: This is charged at a flat rate of £3.55 GBP for each separate delivery address.  This option does not include insurance*, cannot be tracked and does not require a signature. 
 
Europe:
  1. *International Tracked &/or Signed (EU):  This shipping option is automatically charged at a rate dependent on the value of the order.  For items up to (and including) GBP £49.99, shipping is GBP £9.15 for each separate delivery address. For items valued at GBP £50 and over, shipping is GBP £11.65 for each separate delivery address.  A Royal Mail tracking number is provided with this option and insurance is included.  Your package will be sent by Airmail and can be tracked right up until delivery abroad.  A signature is required on receipt. 
     
  2. Standard Airmail (EU):  This is charged at a flat rate of GBP £4.55 for each separate delivery address.  This option does not include insurance*, cannot be tracked and does not require a signature. 
 
Rest of the World: 
  1. *International Tracked & Signed (Int):  This shipping option is automatically charged at a rate dependent on the value of the order.  For items up to (and including) GBP £49.99, shipping is GBP £10.60 for each separate delivery address. For items valued at GBP £50 and over, shipping is GBP £13.10 for each separate delivery address.  A Royal Mail tracking number is provided with this option and insurance is included.  Your package will be sent by Airmail and can be tracked right up until delivery abroad.  A signature is required on receipt.
     
  2. Standard Airmail (Int):  This is charged at a flat rate of £6.15 GBP for each separate delivery address.  This option does not include insurance*, cannot be tracked and does not require a signature.

 

Online - Start Chat?

Your name *

 

Cancel