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Postage & Packaging Update
20 Jun 2021 15:00:00 | Author: Caryl
Although it was only a couple of months ago that I updated my shipping rates, unfortunately I have had to make some new adjustments for airmail to the EU and World Zones 1, 2 & 3.
I use UK Royal Mail for all my postal deliveries.
Unfortunately the Covid situation and Brexit is still causing some delays to airmail deliveries in some countries, and I have received a few complaints. While I wish I could do something about these delays, they are really out of my control.
When you choose Standard Airmail as your shipping option, I cannot track your package. This has always been made clear on my Shipping/P&P page and in my Terms & Conditions. When making a claim for a lost package sent by standard airmail, the maximum reimbursement by Royal Mail is only £20.
I have fought against the idea of removing Standard Airmail as a shipping option for a long time. I have always wanted to give my customers the choice, to help keep their costs as low as possible. Now, however, I feel that the stress I personally feel, or is put upon me, when packages are delayed needs to be addressed.
For the moment, I will be keeping Standard Airmail as an option, however it will now only be offered in your shopping cart if the value of your order is £20 or less.
All other shipping options remain the same. For more information please view Shipping/Postage & Packaging.
As always, I thank you for your understanding.
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