Returns and Refunds
At Charms Of Light, I try to ensure that the quality of all my jewellery is of the highest standard. I take great pride in personally handcrafting my designs into beautiful pieces that will not only look good when worn, but also help you to feel good at the same time. As with all semi precious gemstones, there will be slight variations in all the beads used.
I would hope that you will always be absolutely delighted with any purchase made from Charms Of Light. If for some reason, you are not 100% happy with your items, you may return the jewellery to Charms Of Light within 10 days of receipt. The items must be returned unworn, in perfect condition, in the original packaging.
I am happy to offer an exchange, or refund (less the cost of P&P).
Please contact me with an explanation of why you would like to return an item as soon as possible and before returning.
Returns must be sent by 1st class Special Delivery service and insured for their full cost. Charms Of Light takes no responsibility for goods damaged or lost in transit.
Please note that pierced earrings cannot be returned for hygiene reasons, unless they are faulty.
Your privacy is very important to me. Your details will never be shared with any third party and any information you send me will be kept strictly confidential. All information I receive is for the sole purpose of processing your order or enquiry.
To be notified of Charms Of Light updates - new items, open days, craft shows etc, please contact me and request to be added to the Customer Mailing List.
Your name is automatically added to the Customer Mailing List once you have made a purchase from Charms Of Light.
You can unsubscribe to these updates at any time by contacting me.